Internetek Inc has been excelling at serving Louisville businesses since 2007. We provide services such as IT support/helpdesk, server support, network support, and consulting to small and medium businesses.
"Taylor was on the ball, like he always is - I was freaking out because I couldn't log on from home, and he fixed the problem, just like that - well done."
What's the difference between a work-around and a solution? For many IT companies there isn't one. It works now so they're done and moved on to the next problem. That's like throwing on a donut spare tire when you get a flat. It works, but for how long? At Internetek, we don't stop until we have identified the problem, solved the problem, and can explain to you what happened. When we're done we leave you in a better place than we started.
We treat our people right so they treat our clients right. We don't overload our staff, they get the best tools, paid training and certifications, escalation support, and flexible hours. When you call us for help you always get us at our best. Being smart with our staff keeps us under twenty minutes for response time and an average of two hours for resolution.